Booking an electric car with ZapGo is simple and hassle-free. You can visit our website or use our mobile app to browse our fleet and select the vehicle that suits your needs. Choose your rental dates, pick-up, and drop-off locations, and complete your booking in just a few clicks. For additional assistance, our customer service team is available to guide you through the process. Once your booking is confirmed, your EV will be fully charged and ready for pick-up or delivery to your chosen location.

ZapGo provides multiple charging options to ensure your journey is seamless. All our rented EVs come with access to our network of fast-charging stations located at convenient points in the city and along major travel routes. You’ll also receive a charging cable for use with standard home or public charging points. If you’re planning a longer trip, we provide pre-mapped charging stops to keep you powered along the way.

The range of our electric vehicles varies depending on the model you choose. Most of our EVs have a range of 200–400 kilometers on a single charge, making them suitable for both city commutes and longer trips. Specific range details are provided for each vehicle during the booking process. Our team is happy to help you choose the best option for your travel needs.

Yes, our fast-charging stations are designed to be compatible with all major EV brands and models. They support multiple charging connectors, including CCS, CHAdeMO, and Type 2, ensuring a smooth experience no matter which EV you drive. If you’re unsure about compatibility, our team can assist you in finding the right station for your vehicle.

If you find yourself running low on charge during your trip, you can easily locate the nearest ZapGo charging station using our app or the onboard navigation system in your rented EV. In the rare event that you are unable to reach a station, our 24/7 roadside assistance service will provide support to get you back on the road quickly.

Not at all! Driving an EV is very similar to driving a traditional car, and our team provides a brief orientation to familiarize you with the vehicle’s features and controls. If you’re new to electric driving, we’ll walk you through the basics, including charging procedures and using energy-saving features to maximize range.